The Dispatcher - Property Operations Dispatcher / Airbnb Logistics Coordinator

The Dispatcher (Lake Anna Property Turnovers)

Property Operations Dispatcher / Airbnb Logistics Coordinator

Job Overview:

I am launching a property management logistics service in Lake Anna, VA. I need an "Air Traffic Controller" to manage cleaning schedules, coordinate with subcontract cleaners, and ensure properties are guest-ready for STR turnovers.

Key Responsibilities:

Dispatching: Match cleaning teams to property schedules via our calendar/app.

Coordination: Confirm arrival/departure of cleaning crews.

Quality Control: Collect and file photo proof of "guest-ready" status from cleaners.

Communication: Handle host inquiries and update the master calendar in real-time.

Qualifications:

Experience in property management, STR management, or logistics.

Strong organizational skills—you never miss a detail.

Reliable, responsive, and comfortable working with remote scheduling apps.

Screening Questions:

Have you ever coordinated cleaning or maintenance staff for short-term rentals? If so, what systems did you use?

How do you handle "last minute" issues when a cleaner is running late or a property isn't ready?

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