{"product_id":"uk-jobs-2656","title":"Aetna Careers At Home Jobs - The EliteJob","description":"Job Description\nWelcome to Aetna, a leading health care company that is dedicated to improving the quality of health care and making it more accessible. With a rich history and a commitment to innovation, Aetna strives to create a healthier world for its members and communities.\n\nPosition: Remote Customer Service Representative\nJOB SUMMARY:\nAetna is seeking dynamic and customer-focused individuals to join our team as Remote Customer Service Representatives. As a key member of our customer service division, you will play a crucial role in ensuring a positive and seamless experience for our members.\n\nRESPONSIBILITIES:\nRespond to customer inquiries and concerns promptly and professionally.\nProvide accurate information about Aetna products and services.\nAssist customers with navigating online platforms and resources.\nAddress and resolve customer issues in a timely manner.\nCollaborate with cross-functional teams to ensure customer satisfaction.\nKeep accurate records of customer interactions and transactions.\nREQUIRED SKILLS:\nExceptional communication skills, both written and verbal.\nStrong problem-solving abilities and a proactive attitude.\nProficiency in using customer service software and online tools.\nAbility to work independently and efficiently in a remote environment.\nEmpathy and patience when dealing with customer concerns.\nDetail-oriented with excellent organizational skills.\nQUALIFICATIONS:\nHigh school diploma or equivalent.\nPrevious experience in customer service or a related field is preferred.\nFamiliarity with health care industry terminology is a plus.\nComfortable working remotely and managing time effectively.\nHOW TO APPLY:\nIf you are passionate about providing excellent customer service and want to contribute to Aetna mission of building a healthier world, we invite you to apply for the Remote Customer Service Representative position. \n\nJoin us in making a difference in the lives of our members and communities. Aetna is an equal opportunity employer, and we value diversity in our workforce.\u003cscript type=\"application\/ld+json\"\u003e\n        {\n     \"@context\": \"http:\/\/schema.org\/\",\n     \"@type\": \"JobPosting\",\n     \"title\" : \"Aetna Careers At Home Jobs\",\n     \"description\" : \"\u003cp\u003eWelcome to Aetna, a leading health care company that is dedicated to improving the quality of health care and making it more accessible. With a rich history and a commitment to innovation, Aetna strives to create a healthier world for its members and communities.\u003c\/p\u003e\u003ch3\u003ePosition: Remote Customer Service Representative\u003c\/h3\u003e\u003ch4\u003eJob Summary:\u003c\/h4\u003e\u003cp\u003eAetna is seeking dynamic and customer-focused individuals to join our team as Remote Customer Service Representatives. As a key member of our customer service division, you will play a crucial role in ensuring a positive and seamless experience for our members.\u003c\/p\u003e\u003ch4\u003eResponsibilities:\u003c\/h4\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eRespond to customer inquiries and concerns promptly and professionally.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eProvide accurate information about Aetna products and services.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eAssist customers with navigating online platforms and resources.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eAddress and resolve customer issues in a timely manner.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eCollaborate with cross-functional teams to ensure customer satisfaction.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eKeep accurate records of customer interactions and transactions.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch4\u003eRequired Skills:\u003c\/h4\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eExceptional communication skills, both written and verbal.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eStrong problem-solving abilities and a proactive attitude.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eProficiency in using customer service software and online tools.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eAbility to work independently and efficiently in a remote environment.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eEmpathy and patience when dealing with customer concerns.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eDetail-oriented with excellent organizational skills.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch4\u003eQualifications:\u003c\/h4\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eHigh school diploma or equivalent.\u003c\/li\u003e\u003cli\u003e\u003cli\u003ePrevious experience in customer service or a related field is preferred.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eFamiliarity with health care industry terminology is a plus.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eComfortable working remotely and managing time effectively.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch4\u003eHow to Apply:\u003c\/h4\u003e\u003cp\u003eIf you are passionate about providing excellent customer service and want to contribute to Aetna mission of building a healthier world, we invite you to apply for the Remote Customer Service Representative position.\u0026nbsp;\u003c\/p\u003e\u003cp\u003eJoin us in making a difference in the lives of our members and communities. Aetna is an equal opportunity employer, and we value diversity in our workforce.\u003c\/p\u003e\",\n     \"datePosted\" : \"2025-02-21\", \/\/\"datePosted\" : \"2025-02-21\",\n     \"validThrough\" : \"2025-12-31\", \/\/\"validThrough\" : \"2025-12-30\",\n     \"employmentType\": [\"FULL_TIME\", \"PART_TIME\"],\n     \"hiringOrganization\" : {\n        \"@type\" : \"Organization\",\n        \"name\" : \"Aetna\"\n      },\n        \"salaryCurrency\": \"POUND\", \n      \"baseSalary\": {\n            \"@type\": \"MonetaryAmount\",\n            \"currency\": \"POUND\",\n            \"value\": {\n              \"@type\": \"QuantitativeValue\",\n              \"minValue\": \"20.00\",\n    \t\t  \"maxValue\": \"30.00\",\n              \"unitText\": \"HOUR\"\n            }\n    \t\t},              \n      \"jobLocationType\": \"TELECOMMUTE\",      \n      \"applicantLocationRequirements\":[\n          {\n         \"@type\": \"Country\",\n          \"name\": \"UK\"\n         }\n         ],\n      \"jobLocation\": {\n         \"@type\": \"Place\",\n         \"address\": {\n          \"addressCountry\": \"UK\"\n        }\n        }\n    }\n    \u003c\/script\u003e","brand":"UK Job","offers":[{"title":"Default Title","offer_id":52852348256440,"sku":null,"price":0.0,"currency_code":"INR","in_stock":true}],"url":"https:\/\/entryleveljobs.onlinejob247.com\/products\/uk-jobs-2656","provider":"Amazon Jobs","version":"1.0","type":"link"}